SHIPPING & RETURNS
Last updated July 18 2025
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Shipping Policy
We currently ship within the United States, with all orders processed and shipped from Pennsylvania.
Once your order is placed, please allow 1–3 business days for processing. Shipping times may vary based on your selected shipping method and destination.
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We ship via USPS, UPS, or FedEx depending on the size and value of your order.
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A tracking number will be emailed once your order has been shipped.
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Local customers may be eligible for in-store pickup — select this option at checkout if available.
Note: As a consignment shop, most items are one-of-a-kind and gently used. Please review product descriptions and photos carefully before purchasing.
Return & Exchange Policy
Because many of our items are sold on behalf of individual consignors and are secondhand, we follow a strict no-return and no-exchange policy.
However, we will gladly work with you if:
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You received the wrong item
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Your item was damaged in transit
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Your order was lost in shipping
In these cases, please contact us at [your support email] within 5 days of receiving your order. Include your order number and photos if applicable.
We value your satisfaction and will do our best to resolve any shipping issues in a timely and fair manner.
Additional Notes (Pennsylvania Law & Compliance)
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All sales are subject to Pennsylvania state sales tax where applicable.
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Shipping fees are non-refundable unless the error was ours.
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We reserve the right to deny claims if item misuse or fraud is suspected.